FAQ

How is my order sent?

Primarily, shipments are sent by USPS, but some very large orders may be sent by FedEx Ground. If the order contains collected editions, and does not contain single issue comics, the order will be sent by USPS media mail. Most other orders will be shipped by USPS First Class Mail or USPS Priority Mail. International shipments are sent by First Class International Mail or International Priority Mail.

When will my order ship?

If your order contains all in stock items, your order will ship within 2-3 business days. If your order contains pre-order items, your order will ship within 1-2 business days of the release of the pre-order item(s) that complete the order.

Please allow 4 - 8 weeks for subscriptions to begin. Release dates are subject to change.

How will my orders be packaged?

Small orders weighing less than 1 pound, containing only single issue comics, will be placed in a bag, topped with a board, and placed in a T-fold cardboard sleeve, which has an overhang for extra protection. Any single issue orders that weigh over 1 pound, but less than 4 pounds, will be placed in a fold-over cardboard pad and placed in a flat rate Priority envelope. All packages over 4 pounds will be packaged in a double walled box with cushion around all corners.

When can I expect my package to be delivered?

Domestic Webstore orders (excluding subscriptions) are sent by First Class Mail or Priority Mail are usually delivered within 3 days of shipment. Media Mail shipments are generally delivered 2-9 days from shipment. FedEx ground shipment takes 2-5 business days, depending on your delivery location. An email notification will be sent once the package has been shipped. If there are any issues with your shipment please notify us within 48 hours. If your package shows as being delivered and you have not received it, we need to be notified within 5 business days of date of delivery so that we may file a trace or claim with the appropriate shipping party. If it is not reported in a timely manner, we will be unable to refund or replace items. International shipments are normally delivered within 2 - 3 weeks.

Please allow 4 - 8 weeks for subscriptions to begin. Release dates are subject to change.

Subscription questions:

Please send all subscription questions and inquiries to orderhelp@archiecomics.com.